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Knowledge Base

For Owners & Admins

Branding, roles & permissions, and turning platform features on and off.

Agent Websites

Branding

Features

Members & Roles

Website Builder

Website Builder

Add a contact or lead form to your website

Capture inquiries straight into your community’s leads inbox with the Lead form or Contact (elaborate) block.

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Website Builder

Add a hero banner (Basic, Advanced, or App)

The three hero blocks that open a page — a simple text hero, a full media banner, and a product-showcase mockup.

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Website Builder

Add alt text to images (accessibility & SEO)

Give each image a description for screen readers and search engines — or mark it decorative.

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Website Builder

Add an agent directory (and team blocks)

Put a searchable directory of your community’s agents on your site — plus the hand-picked Team and single-agent Bio blocks.

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Website Builder

Add calls to action (CTA bands and buyer/seller guides)

Prompt visitors to act with a call-to-action band or a two-panel buyer/seller guide.

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Website Builder

Add social proof: stats, testimonials, case studies, and logos

The Social-proof blocks — big numbers, testimonials in several layouts, case studies, logo strips, and Zillow reviews.

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Website Builder

Add, move, and remove blocks on a page

Everything about placing blocks: adding from the palette, reordering, duplicating, and deleting.

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Website Builder

Add, rename, and organize pages

Manage the pages of your site — add, rename, duplicate, reorder, and delete — from the Pages panel.

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Website Builder

Build your website footer

Design the shared footer — logo, link columns, social icons, a CTA, and legal links.

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Website Builder

Content blocks: text, images, features, steps, and more

A guide to the everyday content sections and when to reach for each one.

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Website Builder

Create your community website

Start a new site from scratch (or from an existing URL) and get your first page.

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Website Builder

Edit a block's content in the inspector

How the right-hand inspector works, including list fields, rich text, and the link picker.

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Website Builder

Embed a map, video, or custom HTML

The escape-hatch block for anything the other blocks can’t do — an image, a third-party iframe, or raw HTML.

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Website Builder

How the website builder works: sites, pages, and blocks

A plain-English tour of the website builder — what it is, the pages-and-blocks model, and who can edit it.

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Website Builder

Manage your website images (Asset Library)

Upload once and reuse anywhere, and fix hotlinked images so they can’t break.

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Website Builder

Open the website editor and find your way around

How to reach the full-screen editor and what each part of the layout does.

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Website Builder

Preview, save drafts, and publish your website

How the editor preview works — including why text scales with the preview width — plus saving drafts and pushing your community site live.

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Website Builder

Reuse a layout with page templates

Turn a page into a reusable template, spin new pages from it, and preview it with real content.

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Website Builder

Set up your site's navigation menu

Design the shared top nav once — logo, menu pages, dropdowns, custom links, and a call-to-action button.

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Website Builder

Show your property listings on your website

Put a live, searchable directory of your community’s listings on any page with the Listings block.

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Website Content & Blog

Website Content & Blog

Add a blog to your website

Stand up a blog (a post template, a /blog index, and posts) and publish your first article.

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Website Content & Blog

Add a TL;DR and FAQ to a post

Give any post a short summary callout and an FAQ accordion — readers get the gist at a glance, and the Q&A is marked up so AI search can quote it.

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Website Content & Blog

Add and edit entries in a collection

Create, edit, and publish the items in a collection — and understand why a published entry might still not be live.

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Website Content & Blog

Build a help or resource center

Use the Entry list block and categories to build a browsable pillar page of guides or resources.

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Website Content & Blog

Content collections explained (templates & entries)

The mental model behind blogs, help centers, and case studies — a template is a reusable layout, and entries are the items that render through it.

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Website Content & Blog

Find content gaps with live search demand

See the questions people really type into Google that your post doesn't answer yet — then add them to the FAQ and answer them yourself.

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Website Content & Blog

Generate a post's TL;DR and FAQ with AI

One click drafts a summary and FAQ grounded in what the post actually says — you review and edit, and nothing goes live without your approval.

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Website Content & Blog

Set a post's search snippet and share preview

Every post is search-ready by default — the SEO tab is where you override its Google snippet, its share image, or hide it from search entirely.

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Website Design

Website Publishing

Website Publishing

Connect a custom domain to your website

Point your own domain at your member portal or website — you add it in the Domains page, the domain owner adds one DNS record, and certificates are handled automatically.

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Website Publishing

Connect your social profiles to your website — for search engines

The social links in your footer do a second job — they tell search engines and AI assistants that your Facebook page, your LinkedIn page and your website are one and the same community.

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Website Publishing

Delete and restore your website

Start over safely — deleting a site always makes a restorable backup first.

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Website Publishing

Get your website into Google — Search Console and your sitemap

A live site is not an indexed site. Verify your domain, hand Google your sitemap, ask for your key pages, and learn to read the one report that tells you where you stand.

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Website Publishing

Optimize a page for search (SEO title, description, social image)

Set how each page appears in Google and when shared on social — with a live preview and a checklist to guide you.

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Website Publishing

See what Google sees — your page's structured data

Every page publishes a machine-readable summary of itself. The SEO tab now shows it, node by node — what each part means, where each fact comes from, and how to change it.

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Website Publishing

Set up redirects for moved or renamed pages

Keep old links working with permanent (301) redirects when a page moves or a site is migrated in.

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Website Publishing

Set your website's favicon (browser-tab icon)

Upload the small icon shown in browser tabs and bookmarks.

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Website Publishing

Take your website live (and how fast changes appear)

The difference between a draft site and a live one, the three things that must be true for a page to show publicly, and why changes can lag a few minutes.

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Website Publishing

What is schema markup — and what your site adds automatically

Structured data explained in plain English, plus the exact markup every page and post on your site emits without any setup on your part.

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Website Publishing

Where FAQ schema works today — and where it doesn't

Google stopped showing FAQ dropdowns for regular websites in 2023. The modern payoff is AI answers, other engines, and your own readers — here's the honest picture.

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Website Publishing

Why your site isn't in Google yet — and what actually moves it

Your site is live, fast and correct, and Google still shows nothing. That's normal. Here's what the platform has already done, what only you can do, and how to tell the difference.

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