Help Center
Short, practical guides for community admins — from connecting your calendar to running your website.
How-to guides
Getting Started
Add your photo and logo
Upload the headshot and logo that brand your listings, reports, and public directory profile — and turn on the toggle that puts you on your community's website.
Read the guide →Complete your CommunitySync profile
Your profile is the branding stamped on every listing, report, and link you share. Fill it in first — here's each field and why it matters.
Read the guide →What people see when you share a link
Links you share expand into a preview card carrying your community's name, your name, and a picture. Here is what each type shows, and what to do when one looks wrong.
Read the guide →Leads
Listings
Create your first listing
Turn a property into a branded, shareable opportunity — published to your community site, your own website, and a trackable link — in a couple of minutes.
Read the guide →Import a property from a Zillow link
Paste a Zillow URL and CommunitySync pulls the address, specs, price, and every photo — taking you from link to branded listing in seconds.
Read the guide →My Website
Claim your web address
Pick the handle that becomes your public web address. You need one before you can create a site, and changing it later breaks every link you've shared.
Read the guide →Create your site from a starter
Make your own copy of one of your community's starter templates. It arrives complete and personalised, ready to edit.
Read the guide →Edit your site
A tour of the website editor — the left rail, the canvas, the settings panel — and the handful of things that work differently on a personal site.
Read the guide →Manage your three sites
How the three-site allowance works, how to swap which one is public, and why you should think before using the third slot.
Read the guide →Publish your site (and the two different Publish buttons)
There are two buttons called Publish on two different screens — one chooses which site is public, the other pushes a page's content live. Here's which is which.
Read the guide →Show your listings on your site
Add a listings section that keeps itself up to date — either just your own properties, or your whole community's inventory.
Read the guide →Where enquiries from your site go
Enquiries from your site don't all reach you the same way — property enquiries go to the listing's owner, while general contact-form messages go to your community.
Read the guide →Why isn't my site showing?
The checklist for every version of "I published it and it isn't there" — missing pages, stale content, broken links and empty sections.
Read the guide →Your personal website — what it is and how it works
A personal, public website of your own, built from a template your community prepared, living at your own web address under the community's brand.
Read the guide →Your site and your community's brand
What you control on your own site, what comes from the community, and how to make sure your own name and details are right.
Read the guide →