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Knowledge Base

For Agents

Getting started, listings, rental reports, questionnaires and your leads inbox.

Getting Started

Leads

Listings

My Website

My Website

Claim your web address

Pick the handle that becomes your public web address. You need one before you can create a site, and changing it later breaks every link you've shared.

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My Website

Create your site from a starter

Make your own copy of one of your community's starter templates. It arrives complete and personalised, ready to edit.

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My Website

Edit your site

A tour of the website editor — the left rail, the canvas, the settings panel — and the handful of things that work differently on a personal site.

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My Website

Manage your three sites

How the three-site allowance works, how to swap which one is public, and why you should think before using the third slot.

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My Website

Publish your site (and the two different Publish buttons)

There are two buttons called Publish on two different screens — one chooses which site is public, the other pushes a page's content live. Here's which is which.

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My Website

Show your listings on your site

Add a listings section that keeps itself up to date — either just your own properties, or your whole community's inventory.

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My Website

Where enquiries from your site go

Enquiries from your site don't all reach you the same way — property enquiries go to the listing's owner, while general contact-form messages go to your community.

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My Website

Why isn't my site showing?

The checklist for every version of "I published it and it isn't there" — missing pages, stale content, broken links and empty sections.

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My Website

Your personal website — what it is and how it works

A personal, public website of your own, built from a template your community prepared, living at your own web address under the community's brand.

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My Website

Your site and your community's brand

What you control on your own site, what comes from the community, and how to make sure your own name and details are right.

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Questionnaires

Reports