--- title: "Help Center" url: "https://mycommunitysync.com/help" community: "CommunitySync" --- # Help Center *CommunitySync* ## Help Center Short, practical guides for community admins — from connecting your calendar to running your website. ## How-to guides ### Getting Started - [Add your photo and logo](https://mycommunitysync.com/add-photo-and-logo.md): Upload the headshot and logo that brand your listings, reports, and public directory profile — and turn on the toggle that puts you on your community's website. (2026-07-09) - [Complete your CommunitySync profile](https://mycommunitysync.com/complete-your-profile.md): Your profile is the branding stamped on every listing, report, and link you share. Fill it in first — here's each field and why it matters. (2026-07-18) - [What people see when you share a link](https://mycommunitysync.com/what-people-see-when-you-share-a-link.md): Links you share expand into a preview card carrying your community's name, your name, and a picture. Here is what each type shows, and what to do when one looks wrong. (2026-09-02) ### Leads - [Understand your Leads Inbox](https://mycommunitysync.com/understand-your-leads-inbox.md): Every inquiry from your listings, website, widgets, and share links lands in one place. Here's where leads come from and how to work them. (2026-07-18) ### Listings - [Create your first listing](https://mycommunitysync.com/create-your-first-listing.md): Turn a property into a branded, shareable opportunity — published to your community site, your own website, and a trackable link — in a couple of minutes. (2026-07-18) - [Import a property from a Zillow link](https://mycommunitysync.com/import-listing-from-zillow.md): Paste a Zillow URL and CommunitySync pulls the address, specs, price, and every photo — taking you from link to branded listing in seconds. (2026-07-18) ### My Website - [Claim your web address](https://mycommunitysync.com/claim-your-web-address.md): Pick the handle that becomes your public web address. You need one before you can create a site, and changing it later breaks every link you've shared. (2026-08-13) - [Create your site from a starter](https://mycommunitysync.com/create-your-site-from-a-starter.md): Make your own copy of one of your community's starter templates. It arrives complete and personalised, ready to edit. (2026-08-13) - [Edit your site](https://mycommunitysync.com/edit-your-site.md): A tour of the website editor — the left rail, the canvas, the settings panel — and the handful of things that work differently on a personal site. (2026-08-13) - [Manage your three sites](https://mycommunitysync.com/manage-your-three-sites.md): How the three-site allowance works, how to swap which one is public, and why you should think before using the third slot. (2026-08-13) - [Publish your site (and the two different Publish buttons)](https://mycommunitysync.com/publish-your-site.md): There are two buttons called Publish on two different screens — one chooses which site is public, the other pushes a page's content live. Here's which is which. (2026-08-13) - [Show your listings on your site](https://mycommunitysync.com/show-your-listings.md): Add a listings section that keeps itself up to date — either just your own properties, or your whole community's inventory. (2026-08-13) - [Where enquiries from your site go](https://mycommunitysync.com/where-your-leads-go.md): Enquiries from your site don't all reach you the same way — property enquiries go to the listing's owner, while general contact-form messages go to your community. (2026-08-13) - [Why isn't my site showing?](https://mycommunitysync.com/my-website-troubleshooting.md): The checklist for every version of "I published it and it isn't there" — missing pages, stale content, broken links and empty sections. (2026-08-13) - [Your personal website — what it is and how it works](https://mycommunitysync.com/my-website-overview.md): A personal, public website of your own, built from a template your community prepared, living at your own web address under the community's brand. (2026-08-13) - [Your site and your community's brand](https://mycommunitysync.com/your-site-and-your-brand.md): What you control on your own site, what comes from the community, and how to make sure your own name and details are right. (2026-08-13) ### Questionnaires - [Send a questionnaire and collect replies](https://mycommunitysync.com/send-a-questionnaire.md): Share a branded intake questionnaire with a client by link or email, and watch the responses land in your Communications inbox. (2026-07-18) ### Reports - [Generate a rental forecast report](https://mycommunitysync.com/generate-rental-forecast-report.md): Produce a branded short-term-rental projection — comps, average daily rate, occupancy, and break-even — that clients can interact with or download as a PDF. (2026-07-18)