---
title: "Complete your CommunitySync profile"
url: "https://mycommunitysync.com/complete-your-profile"
community: "CommunitySync"
description: "Your profile is the branding stamped on every listing, report, and link you share. Fill it in first — here's each field and why it matters."
updated: "2026-07-18T18:45:00.616+00:00"
---

# Complete your CommunitySync profile

*Getting Started*

Your profile is the foundation for everything else in CommunitySync. The name,
photo, logo, and contact details you enter here are automatically stamped on every
listing you publish, every report you generate, and every link you share — so a
client always sees *you*, not a generic tool. Set it up before you do anything else.

## Open your Account Settings

1. Sign in to your community's member portal.
2. Click your name or avatar at the **top of the panel** and choose **Account
   Settings**.
3. You'll see four tabs: **General**, **Agent Directory**, **Security**, and
   **Personalization**.

## Fill in the General tab

This is your core identity across the platform.

1. Enter your **first and last name** and your **title** (e.g. "Investment
   Advisor").
2. Add your **business email** and **phone number** — these appear on the contact
   details clients see.
3. Enter your **company / brokerage** and your **affiliation** (Realtor, investor,
   or another designation).
4. Click **Save**.

## Add your branding

Your photo and logo live on the **Agent Directory** tab, and extra branding lives on
**Personalization**. Both flow onto your client-facing tools — see
[Add your photo and logo](/add-photo-and-logo) for the step-by-step.

## Why this comes first

Every tool builds on this information. When you create a listing or send a
questionnaire, your branding and contact details sit at the top automatically. Skip
this step and your first shared link goes out looking generic — so take five minutes
here before you publish anything.

## Troubleshooting

### My changes didn't save

Make sure you clicked **Save** on the tab you edited — each tab saves independently.
If a required field (like name or email) is empty, the save is blocked until you fill
it in.

### My details look wrong on a shared listing

Shared pages read your profile at the moment they load, so a fresh save shows up on
the next page view. Re-open the shared link to confirm the update.

### Getting Started

- [What people see when you share a link](https://mycommunitysync.com/what-people-see-when-you-share-a-link.md)
- [Add your photo and logo](https://mycommunitysync.com/add-photo-and-logo.md)